1. Overview
Velt (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how your information is collected, used, and safeguarded when you visit our website or use our design generation platform.
2. Information We Collect
We collect information that you provide directly to us when creating an account, generating designs, or purchasing subscriptions:
- Account Information: Name, email address, and encrypted credentials.
- Generation Prompts & Artifacts: The textual prompts, design specifications, and exported layouts you create within Velt.
- Billing & Transaction Details: Payment identifiers and order IDs processed securely via Razorpay. We do not store raw credit card numbers or banking secrets on our servers.
3. How We Use Your Information
- To provide, maintain, and improve our AI design generation and editing services.
- To manage your subscription, issue tokens, and calculate plan generation limits.
- To deliver customer support and respond to inquiries sent to hello@velt.cloud.
- To prevent fraudulent activity and protect the security of our platform.
4. Third-Party Services
We partner with trusted third-party service providers to power Velt:
- Razorpay: Handles secure payment gateway checkout and processing.
- AI Model Providers: Process design generation prompts under strict data confidentiality terms.
- Hosting & Storage: Vercel and Supabase for hosting infrastructure and secure database persistence.
5. Data Retention & Rights
You retain full rights to the designs and intellectual property generated through your account. You may request account deletion or export of your design records at any time by contacting us at hello@velt.cloud.
6. Contact Us
If you have any questions about this Privacy Policy or our practices, please email us at hello@velt.cloud.